Return Policy

At Hari Krapa Trading, we strive to ensure your complete satisfaction with every purchase of our wholesale grain and agro products. This Return Policy outlines the conditions under which returns and refunds are accepted.

Eligibility for Returns

Due to the nature of agricultural commodities, returns are generally accepted only under the following circumstances:

• Damaged Goods: If products are received in a damaged condition due to transit.
• Incorrect Shipment: If you receive products different from what you ordered.
• Quality Discrepancy: If the quality of the product significantly deviates from the agreed-upon specifications.

Returns must be initiated within [X] days of receiving your order. Products must be in their original packaging and in the same condition that you received them.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our support team at sundramsahu999@gmail.com or call us at +91-9039313921 within the eligible return period.
2. Provide your order number, a detailed description of the issue, and photographic evidence (for damaged or incorrect items).
3. Our team will review your request and provide instructions on how to proceed, including return shipping details if applicable.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within [Y] business days.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sundramsahu999@gmail.com and our team will guide you through the process.

Contact Us

For any questions regarding our return policy, please contact us at Contact Us page or email us at sundramsahu999@gmail.com.